Okay, first off sorry I haven't been here for like a month, since my computer crashed and we didn't take it in for like 2 weeks since it didn't get very bad quick. Well, we took it to Geek Squad and found out our Explorer was crashing, and that it was only supposed to take 5 days. Not good, right? Well, a week later, they do the virus dohicky, and say they fixed it. Ehhh! Wrong.
It's doing the same thing.
So we take it back to them, and they say it'll only take a couple more days. Another miss. It takes them two weeks, and they finally say they can't fix it, and they have to wipe out all of our files to get rid of the Ad-Aware (I think that's what the virus is). So they say they'll back up everything (some things I've been working on for like...2 years). When we get our computer back, all the files are gone, and when we called, they say they lost all of it.
I'm not too happy with this company, anyone else have similar experiences? Or has someone had good experiences with Geek Squad?
Arcanine out.
It's doing the same thing.
So we take it back to them, and they say it'll only take a couple more days. Another miss. It takes them two weeks, and they finally say they can't fix it, and they have to wipe out all of our files to get rid of the Ad-Aware (I think that's what the virus is). So they say they'll back up everything (some things I've been working on for like...2 years). When we get our computer back, all the files are gone, and when we called, they say they lost all of it.
I'm not too happy with this company, anyone else have similar experiences? Or has someone had good experiences with Geek Squad?
Arcanine out.