PTCGO keeps crashing; Need help

Discussion in 'Pokémon Trading Card Game' started by Nicor123, Nov 21, 2012.

  1. Nicor123 Aspiring Trainer


    hi everyone,

    i need help, since last week the game crashes suddenly ... it always ran fine but ...
    i thought since my computer has so much crap on int im gonna format the pc, did last night.
    installed ptcgo and ... it worked, great :) closed the game, went to sleep...
    nowx 5 mins ago i want to start the game again and boom same crash :(((
    i emailed the support but , well after a week still in 'open' status :(
    maybe someone can help me?! this is what the crash report gives;

    Unity Player [version: Unity 3.5.6f4_b81e0151ec83]

    Pokemon Trading Card Game Online.exe caused an Access Violation (0xc0000005)
    in module Pokemon Trading Card Game Online.exe at 001b:00000000.

    Error occurred at 2012-11-21_135110.
    C:\Users\Nico\AppData\Roaming\Pokémon Trading Card Game Online\Pokemon Trading Card Game Online.exe, run by Nico.
    34% memory in use.
    3579 MB physical memory [2340 MB free].
    0 MB paging file [0 MB free].
    2048 MB user address space [1805 MB free].
    Read from location 00000000 caused an access violation.

    EDI: 0x00000000 ESI: 0x00000001 EAX: 0x00000000
    EBX: 0x00000000 ECX: 0x00000b60 EDX: 0x0017c858
    EIP: 0x00000000 EBP: 0x0012f3f0 SegCs: 0x0000001b
    EFlags: 0x00210246 ESP: 0x0012f3a4 SegSs: 0x00000023

    Bytes at CS:EIP:
    ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ??

    can anyone help?
    tried unistalling and reinstalling but ... doesnt work

  2. PumpedAaron S Type Armor

    Advanced Member Member

    RE: ptgco crashes :/

    The client has consistently crashed with my computer everytime, too, this is a pretty big problem, and its one of the reasons I use PlayTCG instead. Still, PlayTCG asks for contact info like your Country, State/Province and Zip Code, so that's rather suspicious.
  3. King Arceus Aspiring Trainer
    King Arceus

    Elite Member Advanced Member Member

    RE: ptgco crashes :/

    Try running it as an administrator. You'd have to right click the program then choose Run as Administrator from the menu.
  4. NoDice Pancham=PURE AWESOME


    How exactly does running PTCGO as administrator keep it from crashing and having increasing memory leaking issues when open for long periods of time?
  5. omahanime Come and visit me.

    Elite Member Advanced Member Member

    Running in administrator can affect the rights it has on the computer. Some programs also just need to be shut down periodically. ( for example browsers)
    NoDice likes this.

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